FAQ

What is True Uncapped Data?

The connection to the internet is never blocked which means you can continue to use uncapped data. No Fair Use Policy.

What is No Throttling Data?

Broadband providers may not impair or degrade lawful Internet traffic on the basis of content, applications, services, or non-harmful devices. on the basis of content, applications, services, or non-harmful devices.

What is No Shaping Data?

Data shaping means building hierarchical relationships between two or more logical entities in a query. We don’t use Shaping.

Where Do You Currently Operate?

Currently we provide our services in Stilbaai, Melkhoutfontein, Jongensfontein, Goukou River Farm, and Albertinia.

How Long Does Installation Take?

We will call you to make an installation appointment. After your application, it should not be more than a day or two. The initial installation is only a few minutes.

Does Your Wi-Fi Go Offline During Load Shedding?

No. Our service remains online. The connection will only be lost at your business or home if the router does not have a power supply. We can now solve that problem as well. We now stock the Micro DC UPS Powerbank at only R990. This will make sure you remain online during long power breaks.

stil networks faq
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