FAQ

When Will Fibre To The Home Be Ready?

We are currently not 100% sure of an exact date when fibre will be ready to connect in Stilbaai, however it should be within the next few weeks. 

Do you need a Telkom line for Fibre To The Home?

No, you do not need a Telkom line to get connected with Fibre To The Home internet. 

What is the advantages of Air Fibre Wi-Fi?

Quick Installation – Home Fibre can take up to 7 business days

Quick Maintenance Time

No open excavation

No Cables that needs to be installed

No chance for cable theft

Easy home relocation

No Sharing of connection speed

What is True Uncapped Data?

The connection to the internet is never blocked which means you can continue to use uncapped data. No Fair Use Policy.

What is No Throttling Data?

Broadband providers may not impair or degrade lawful Internet traffic on the basis of content, applications, services, or non-harmful devices. on the basis of content, applications, services, or non-harmful devices.

What is No Shaping Data?

Data shaping means building hierarchical relationships between two or more logical entities in a query. We don’t use Shaping.

Where Do You Currently Operate?

Currently we provide our services in Stilbaai, Melkhoutfontein, Jongensfontein, Goukou River Farm, and Albertinia. 

We are expanding our internet services through the whole of South Africa soon.

How Long Does Wi-Fi Installation Take?

We will call you to make an installation appointment. After your application, it should not be more than a day or two. The initial installation is only a few minutes.

Does Your Wi-Fi Go Offline During Load Shedding?

No. Our service remains online. The connection will only be lost if the router does not have a power supply. We can now solve that problem as well. We now stock the Micro DC UPS Powerbank at only R1390. This will make sure you remain online during long power breaks and load shedding.

stil networks faq
5/5
%d bloggers like this: